Office Coordinator & Concierge

 Back to Jobs
St. Helena, CA, United States


The Lokoya Office Coordinator will be responsible for a broad range of office planning, support services, retail operational tasks and special projects.  The ideal candidate is able to multi-task between projects, thrive in a luxury wine environment while quickly contributing to the support of the estate team and their daily wine education duties.



General Administration

  • 3rd party vendor management for the DTC office including, but not limited to, janitorial, property management, supplies, alarm and others
  • Process invoices and purchase orders.
  • Provide administrative support to DTC Management team and departmental initiatives. 


Support Services

  • Book and confirm all appointments for our Napa Valley based Estates.
  • Receive all inbound phone calls for Lokoya and Cardinale Estate while providing customer service for our collectors.
  • Interface with IT related to facilities and vendor management/3rd party projects/tasks.
  • Work with Estate Manager to coordinate all weekly inventory transfers and help oversee quarterly inventory cycle counts.
  • Monitor all Lokoya shipments and open orders to ensure our collectors are receiving their wine on time and accurately.
  • Other duties as assigned.



Essential Skills, Experience, and Education

  • Ability to focus on execution and deliver on project initiatives while balancing ongoing day-to-day operational needs
  • Must effectively and diplomatically interface and communicate with employees at all levels and departments in the company
  • Highly proficient in Word, Excel, PowerPoint; Adept at learning new software platforms
  • Demonstrated communication skills; ability to build rapport with high end wine collectors
  • Must be able to multi-task well and manage multiple phone lines
  • Must thrive in a team environment and possess a can-do attitude
  • Previous wine industry and DTC experience is preferred but not required

Pair With Us

Follow us on LinkedIn™ and Twitter or drop us a line!


bptw2017.jpeg sustainability_logos_1.png