Copain Wines is pleased to announce an exciting opportunity to join our Hospitality team. Copain offers an exclusive, by-appointment only wine tasting experience, renown for premium cool-climate Chardonnay, Pinot Noir, and Syrah.
We offer a competitive hourly wage. This is a part-time role with mostly Friday through Sunday hours.
The busser position primarily clears and resets tables in a speedy, professional, and effective manner. This position is also responsible for supporting tasting room staff with customer interaction and food preparation. The busser is also responsible for polishing and restocking glassware and silverware at service stations. This is a great entry-level position for those who wish to gain direct-to-consumer experience at a premiere Sonoma County winery.
DUTIES AND RESPONSIBILITIES
Under the general direction and direct supervision of the Tasting Room Manager, the Busser is responsible for the following:
- Clear tables after guests leave. Take glasses and tableware to kitchen and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Conduct and present oneself that is consistent with a high-touch, luxury experience
- Promptly clean table tops, chairs and tasting bar. Check floor and clean as required. Reset and arrange tabletops.
- Prepare and serve cheese and other edibles for guests
- Respond appropriately to guest requests, communicate guest requests to servers/manager immediately.
- Assist with pre/post shift setup/cleanup – including basic maintenance such as paint touch up, watering plants, sweeping sidewalk, etc.
- Answers phone and assists guests with reservations
- Contribute to a positive, collaborative team atmosphere
- Performs other duties as assigned by manager.
- Previous experience in a restaurant, winery, or a restaurant-like setting preferred
- Strong organizational skills; ability to manage priorities and workflow
- Ability to lift and carry up to 50 pounds (case of wine)
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Excellent customer service skills.
- Good judgment with the ability to make timely and sound decisions.
- Must be at least 21 years old