Tasting Room Associate - WillaKenzie Estate

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Yamhill, OR, United States

ESSENTIAL FUNCTIONS/DUTIES: •  Greet all visitors to the Tasting Room, pour wines for tasting, discuss wine and respond to customer questions as appropriate. •  Ensures that every visitor thoroughly enjoys their wine tasting experience and leaves with a very high impression of our wines. •  Is excited about wine, can accurately describes wines, winemaking techniques, winery history, appellations, and unique aspects of wines. •  Effectively promotes and sells wine and Wine Club memberships to customers. •  Handle purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts. •  Take the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques and acumen. •  Participation in company-sponsored wine educational and development opportunities. •  Maintain knowledge of current and new legal issues pertaining to inter-state shipping of wine to consumers and how they impact day-to-day wine shipments. •  Participate and assists with special hospitality events that occur at the winery. •  Washes and polishes glassware for Tasting Room. •  Assists with display and pricing of retail items and wines as needed. •  Represents winery at outside functions as required. •  Other duties as assigned. JOB REQUIREMENTS: Essential Skills, Experience, and Education: •  Shows commitment to excellence and high standards in work product. •  Possesses or can develop solid knowledge of wines and winemaking processes. •  Consistently demonstrates outstanding customer service skills and poise and tact in working with the public. •  Proven ability to effectively and appropriately communicate with diverse client group. •  Possesses professional appearance and demeanor. •  Is flexible, can manage constantly changing priorities with enthusiasm. •  Fluent in English •  Demonstrates ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. •  Strong computer proficiency and data entry experience, basic to intermediate knowledge of Word and Excel preferred. •  Possesses one to two years prior related experience. •  Has high school diploma or GED; two to four year college degree preferred. •  Must be at least 21 years of age. •  Must be able to work weekends and flexible schedules. Physical Requirements:  •  Ability to lift and move 50 pounds repeatedly. •  Ability to stand and walk for long periods of time. •  Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly cart and assist in moving heavy objects. •  Ability to understand and accurately follow written and verbal instructions

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