Tasting Room Associate

 Back to Jobs
Job Category: 
Location: 
Yamhill, OR, United States

POSITION SUMMARY:

Under the general direction of and the direct supervision of theTasting Room Manager, the Tasting Room Associate is responsible for efficiently and effectively promoting the sale of wine and non-wine products through customer service and providing consumers with a meaningful wine tasting and experience.  All efforts are focused on attaining monthly sales goals while providing gracious hospitality to consumers and trade.  

 

ESSENTIAL FUNCTIONS/DUTIES:

  • Greets all visitors to the Tasting Room, pours wines for tasting, discusses wine and responds to customer questions as appropriate.
  • Ensures that every visitor enjoys their wine tasting experience and leaves with a very high impression of our wines.
  • Is knowledgeable about wines, accurately describes wines, winemaking techniques, winery history, appellations, and unique aspects of wines.
  • Effectively promotes and sells wine and Wine Club memberships to customers.
  • Handles routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.
  • Takes the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques and acumen.
  • Participates in company-sponsored wine educational and development opportunities.
  • Maintains knowledge of current and new legal issues pertaining to inter-state shipping of wine to consumers and how they impact day-to-day wine shipments.
  • Working with shipping department, facilitates shipping of wine to customers and meets all compliance and regulatory requirements of wine shipments.
  • Participates and assists with special hospitality events that occur at the winery.
  • Washes and polishes glassware for Tasting Room.
  • Assists with display and pricing of retail items and wines as needed.
  • Represents winery at outside functions as required.
  • Other duties as assigned.

 

JOB REQUIREMENTS:

Essential Skills, Experience, and Education:

  • Shows commitment to excellence and high standards in work product.
  • Possesses or can develop solid knowledge of wines and winemaking processes.
  • Consistently demonstrates outstanding customer service skills and poise and tact in working with the public.
  • Proven ability to effectively and appropriately communicate with diverse client group.
  • Possesses professional appearance and demeanor.
  • Is flexible, can manage constantly changing priorities with enthusiasm.
  • Fluent in English
  • Demonstrates ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Strong computer proficiency and data entry experience, basic to intermediate knowledge of Word and Excel preferred.
  • Possesses one to two years prior related experience.
  • Has high school diploma or GED; two to four year college degree preferred.
  • Must be at least 21 years of age.
  • Must be able to work weekends and flexible schedules.

Physical Requirements

  • Ability to lift and move 50 pounds repeatedly.
  • Ability to stand and walk for long periods of time.
  • Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly cart and assist in moving heavy objects.
  • Ability to understand and accurately follow written and verbal instructions.

Pair With Us

Follow us on LinkedIn™ and Twitter or drop us a line!

   

Best places to work 2016sustainability_logos_1.png